Position Title: Call Center Customer Service Representative - No. 385
Date Posted: 10/13/2009
Job Description:
- Sales oriented
- Willingness and desire to provide the best customer service
- Team player
- Excellent communication skills
- Good typing and computer skills
- Exceptional customer service skills
- Ability to maintain accurate documents
Primary Duties:
- Answer incoming phone calls
- Cross-sell products
- Assist customers over the phone
Requirements:
- High school education or equivalent
- Previous call center experience preferred
- Good knowledge of overall Bank sales products, operations and policies
- Availability to work flexible overnight hours